Your First First-Responders
Formed in 1982, the Orleans Parish Communication District (OPCD) is the Public Safety Answering Point (PSAP) for all emergency communications via 9-1-1 and non-emergency city services via 3-1-1 within Orleans Parish.
The agency employs more than 140 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for both local residents and the millions of annual visitors to New Orleans.
OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).
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Our Mission
The Mission of OPCD is simple:
Get the Right People
to the Right Place
at the Right Time,
and do it Better than Anybody Else in the World.
We accomplish this mission through our dedication to continuously find new and innovative ways to improve communications between the citizens of New Orleans and emergency and non-emergency agencies within the city, whether that is through the development of new operations protocols, adoption of the latest technology, or anything in between.