FOR IMMEDIATE RELEASE
Orleans Parish Communication District
Services and Systems Not Impacted by New Orleans Cyber Security Incident
NEW ORLEANS (December 18, 2019) – The Orleans Parish Communication District (OPCD) is reiterating and reminding the public that services and systems have not been impacted by the cyber security incident affecting the City of New Orleans.
The OPCD Computer Aided Dispatch (CAD) and telephone system have remained operational throughout this event, along with all other software systems, and no disruption of OPCD 9-1-1 or 3-1-1 services has occurred.
In an effort of steadfast partnership with the City of New Orleans, OPCD continues to work closely with other city public safety agencies to offer assistance where needed.
“Citizens and visitors of New Orleans can continue to expect the same high-level public safety services when calling 9-1-1 during emergencies,” stated OPCD Executive Director, Tyrell Morris. “We also continue to encourage citizens to call 3-1-1 for non-emergency services, including Safety and Permit requests, during this incident. OPCD is committed to assisting our public safety partners to ensure services continue uninterrupted.”
Citizens who wish to submit NOLA-311 requests online should do so at www.nola311.org instead of www.nola.gov/311 until the incident is resolved.
About the Orleans Parish Communication District
Formed in 1982, the Orleans Parish Communication District is the PSAP for all emergency communications via 9-1-1 within Orleans Parish. The agency employs over 150 individuals and provides emergency medical dispatch, emergency fire dispatch, and emergency police dispatch for the millions of annual visitors and residents of the City of New Orleans. OPCD is a member of the Association of Public Safety Communication Officials (APCO) and the National Emergency Number Association (NENA).
The Mission of OPCD is to get the Right People to the Right Place at the Right Time, Better than Anybody Else in the World.
OPCD Contact:
Marcus W. Creel, MS
OPCD Public Engagement Manager
601.319.2024
[email protected]
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